Out of all of my retail experiences, this was the most supportive and caring on an employee level and for that I’m thankful. We took care of and looked out for each other. I was brought in with a supportive and caring, a very aware, sort of environment. The employee culture is what you make of it. This was the first job I have ever created lasting friendships in, which is not easily done in a retail job. The positive experiences I have from working here are solely because of the other employees and maybe a good manager experience sprinkled in. Not to mention promoting managers who had active parts in theft - more. Long story short, this side of the company is most likely being used to prop up the parent company side since the parent company side isn't doing so hot. Many red flags are apparent in their business practices. Don't have high expectations for the pay, unless you like being gaslit into thinking it's livable. Promoting from within is seldom done unless you know the right people. There are stores and managers in districts that are often corporate darling and receive preferential treatment. Instead of paying attention to each store's location and strengths, each store is expected to be a carbon copy of every other store, regardless of store size or performance. However, sometimes upper management's behavior and attitude towards their bottom lines left a lot to be desired. My store's management looked out for us in every way they could, even if it meant butting heads with upper management. Building rapport with regular customers and talking about anything and everything pop culture was always enjoyable.Īs far as the store's management and workplace culture goes, it can be a fun place to work. You learn the ins and outs of appropriately pricing items brought in from customers, going off of condition, stock, and popularity. It's quite literally something new every day. Most of our product comes from what we buy from customers, be it books, movies, music, comics, video games, or collectibles. With this being my current longest held job, I have learned a lot in the past four years, and I am continuing to learn as I go. They pressure you to take positions you aren’t ready for, and you beg to be trained, but nothing. And you can forget about work life balance, it doesn’t exist in this company, especially the higher up you get. Older stores have different fixtures/tables/etc, there’s no way for every store to be “the same” instead they should be appreciating each store for their unique features. They will see one person post a great idea, and then force all the stores to do the same thing. They rely on low paid workers in these stores to fix everything, and make changes, while they sit on their phone/computers and don’t actually offer to help on anything. Corporate has no idea what they are doing. Then get angry at you when you go over in payroll, but then get angry at you if deadlines are not met. How can you set your team up for success when you are not set up for success yourself? Training is an absolute joke. They do not know what they want to be, or what they are, and because of this they are constantly changing their policy. This is the most toxic company I have ever worked for.
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